Matilda is an innovative AI social robot designed to support elderly, individuals with dementia, autism and intellectual disabilities as well as in education and business process automation. Developed under the guidance of Professor Rajiv Khosla, Matilda incorporates over ten years of experience in inclusive design and deployment, driven by the goal of empowering lives and businesses,, and fostering a sustainable, humane society. Matilda services have been deployed in Hong Kong (since 2018 in aged care, autism, education and retail), Australia, Japan, Middle East and Sweden Key features include: - Inclusive Design: Developed with input from diverse user groups, ensuring accessibility and usability for people of all ages and backgrounds. - Evidenced-Based: Recognized with 10 national and international awards, demonstrating its effectiveness and impact. - Flexible Services: Offers both offline and online services, tailored to meet individual needs. - AI and Generative AI: Utilizes advanced AI technology to provide personalized interactions and support. -AI workflow to develop complex AI services and business process automation - Remote Service Management: Facilitates home care through efficient remote service delivery. - Virtual and Mixed Reality Options: Enhances user engagement and interaction through immersive experiences. - Proven Effectiveness: Over 100,000 days of deployment in various settings, including aged care facilities, schools, and community centers. - Open Hardware Platform: Allows for customization and further development by users and developers alike. With extensive field trials and a multidisciplinary team backing its development, Matilda stands as a pioneering solution in the realm of assistive technology.